Fresh Consultants
Background
Founded in 2002 by two young entrepreneurs, James Dunningham and Rob Shannon, Fresh Consultants is a dynamic, growing business consultancy based in Liverpool. The company provides business planning, marketing and supply chain consultancy predominantly within the Merseyside area.
Business Issues
Facing the typical growing pains of an expanding company in terms of the requirement to monitor an expanding team and multiple client projects, Fresh recognised the need to invest in a system which would enable greater control as they moved to a more profit focused growth strategy. More accurate management reporting, improved time management and minimum IT intervention were all prerequisites for the new system.
The Solution
Following an extensive search for a suitable solution, iomis was selected based on its unique ability to deliver the following web-based features and benefits:-
- Ability to monitor profitability at individual project, client, consultant and business discipline level
- Remote access allowing home working and ease of expansion into new offices
- Sophisticated, flexible reporting allowing instant visibility of management information
- Centralised diary enabling improved time management and planning
- Easy, one-time entry of time recording information enabling a real time view of performance
- Flexibility - ability to design own personal home page displaying key information
- Scalability - capability of system to grow as company grows
The Result
Founder of Fresh Consultants, James Dunningham comments "Visibility and productivity are the two main areas where we've experienced obvious benefits since the implementation of iomis. Fresh is now able to make informed decisions based on real figures. Also, it's easy to identify which clients and jobs tend to be more profitable and use the information provided to shape our marketing strategy accordingly."
Preparation for board meetings is now minimal as all the information required is instantly visible from the iomis management reports. Staff are generally more productive as no time is wasted compiling laborious time sheets and time management is vastly improved due to the planning features of iomis.
The Future
Fresh Consultants now aim to penetrate the more profitable sectors identified within iomis and apply more proactive marketing techniques. The company is keen to exploit the potential of the iomis e-marketing features, particularly the contact database, branded emails and e-newsletters in order to increase awareness and maintain regular communication with clients and prospects.
The ultimate aim will be to broaden their customer base beyond Merseyside over the next few years and iomis will play a vital role in achieving this goal. As a business looking to grow rapidly over the coming period, James Dunningham concluded: "A service business like ours needs a system that can help us manage our customers, projects and time. With iomis, we have found a system that brings all of these elements together and can assist us in our growth".
To find out how iomis can help your business, complete our enquiry form.